"How do I choose the right builder for my project?"

mooresconstruction
Sep 8
4 min read

The Ultimate Checklist: 10 Questions to Ask Your Builder Before You Sign a Contract

Choosing the right builder is arguably the most important decision you'll make for your construction project. It's not just about finding someone who can build; it's about finding a partner you like and can trust with your vision, your budget, and your home.

So, how do you separate the professionals from the "cowboys"? The answer lies in asking the right questions. We’ve compiled a list of the 10 most crucial questions you should ask every builder you interview. The way they answer will tell you everything you need to know.

Q1. Are you insured?

This is the absolute first question to ask. Insurance, specifically Public Liability and Employer's Liability, protects you from financial responsibility in case of accidents or damage on your property.

What to look for: A reputable builder will happily provide proof. If they hesitate or can't produce a certificate, walk away.

Q2. Can you provide references and a portfolio of your work?

Past performance is the best predictor of future success. Ask for contact information for at least two recent clients, and be sure to call them. Ask about their experience, whether the project stayed on time and on budget, and if they would hire the builder again.

What to look for: A builder who is proud of their work will be eager to show it off. A portfolio of similar projects also proves they have the relevant experience for your specific job.

Q3. Is your price an estimate or a fixed quote?

This is a critical distinction that can save you from major financial headaches. An estimate is an educated guess and can change. A fixed quote is a commitment to a specific price for a defined scope of work. For any significant project, you should always insist on a detailed, written quote.

What to look for: A clear, itemised quote that breaks down the costs of labor, materials, permits, and any other fees. It should leave no room for ambiguity.

Q4. What is your typical payment schedule?

Be extremely wary of any builder who asks for a large upfront payment. A common and fair practice is a staged payment schedule tied to the completion of specific project milestones (e.g., foundation, framing, roofing). This protects both you and the builder and incentivises them to keep the project moving.

What to look for: A schedule that makes sense. A reasonable initial payment might cover materials, with subsequent payments released as work is completed and approved.

Q5. Who will be my main point of contact throughout the project?

Nothing is more frustrating than not knowing who to talk to when you have a question. A well-organised builder will assign a dedicated project manager or foreman who is responsible for all communication with you.

What to look for: A clear chain of command and a commitment to regular communication. Ask how often you can expect updates (e.g., weekly meetings, daily emails).

Q6. How do you manage the project timeline and potential delays?

While unforeseen issues (like bad weather or material shortages) are common in construction, a good builder will have a plan to mitigate them. They should be able to provide a realistic timeline and explain their process for managing any potential delays.

What to look for: A realistic start and completion date and a transparent approach to communication if the schedule needs to be adjusted.

Q7. What kind of warranty or guarantee do you offer on your work?

A reputable builder stands behind their craftsmanship. They should offer a warranty on their work, often for a period of one to two years, to cover any defects in workmanship.

What to look for: A clear, written guarantee that outlines what is covered and for how long.

Q8. What is your process for handling changes and unexpected issues?

No project goes exactly as planned. Ask about their "change order" process. This should involve a written agreement for any changes to the original scope, with a clear explanation of the cost and timeline impact, before the work is done.

What to look for: A formal, transparent process. This ensures you are always in control of your project's budget and design, even when surprises pop up.

Q9. How will you ensure the work site is safe and clean?

A tidy and organised work site is a sign of a professional operation. Ask about their safety protocols for workers and your family, as well as how they manage dust, debris, and daily clean-up.

What to look for: A commitment to safety and a clear plan for keeping the site as clean and contained as possible, especially if you're living in the home during a renovation.

Q10. Will you liaise with our architect?

Your builder should be able to work seamlessly with the project's architect and any structural engineers. They serve as the on-site team leader, making sure the plans are being executed correctly and efficiently.

What to look for: If a question or issue arises with the design, the builder will be the one to communicate with the architect for a solution, ensuring the project stays on track and true to the original vision.

By asking these ten questions, you'll gain invaluable insight into a builder’s professionalism, reliability, and commitment to your project. Don’t settle for vague answers—a great builder will be eager to prove they are the right choice for you.

In the south Devon area? Ready to start your project with a team that has the right answers? Contact Moores Construction (SW) Ltd today for a no-obligation consultation!